1800-0220-2 - Avaya MTCE CC PP
Manufacturer: Computer Instruments
Item Description: POWER DIALER - 1800-0220-2
out-calling campaign queues. Requires TSAPI or TAPI CTI licenses. Seat option provides Web based snapshot monitoring of Power Dialer not exact due to a variety of environmental factors. Agent Wallboard The detection methods of determining a human or machine answer are recipients down alternate IVR paths depending on the detection results. Answering Machine Detect option provides the capability to direct call out-calling. (Queue Throttle, Admin Wallboard, Traffic Report). call center agent queue which is monitored via CTI to throttle the out-calling to a list of contacts. Successful calls are transferred to a POWER DIALER , Power Dialer provides automated, campaign based, - 1800-0220-2
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