AGENT/QUALITY ASSURANCE SURVEY, Agent Survey Form Filler maintains a comprehensive evaluation of the effectiveness of your Agents based on your most valuable source; Your customer. Three question types - numeric, voice, multiple chose. Jump technology allows questions to be dynamically ordered based upon previous question response. Several transcription methods via Email, Telephone or Web. Unlimited surveys can be created and are easy to configure and maintain using a Wizard base GUI. Survey questions and corresponding responses may be exported to CSV file or each survey when completed emailed to a specified address. Option available to capture ANI, DNIS and Agent ID when CTI resources available. Requires TSAPI or TAPI CTI Licenses. - 1800-0205
Image, Data Sheet & Marketing Description may differ from the actual product of part# 1800-0205
MPN: 1800-0205
SKU: COM-18000205
Price:$1,477.51 Free Shipping Condition:
New
Warranty: With Original Manufacturer Warranty
